Terms and Conditions
TERMS AND CONDITIONS DESIGN ON GARMENTS LLC WEBSIDE
Welcome to Designongarments.com Online Store To make you feel comfortable and confident in our online store, Design on Garments, LLC. has taken numerous precautions to protect your security while shopping online. Our goal is to make you feel as comfortable shopping here as you would in our catalog or in retail showrooms. For each visitor to our website, our web server automatically recognizes the consumer's domain name and email address (where possible).
TABLE OF CONTENTS
What personally identifiable information is collected?
How is the information being used?
With whom do we share your information?
How do I access, update or delete my personally identifiable information?
What information will be disclosed if required by law?
What are cookies and how do we use them?
What choices are available to you regarding the collection, use and distribution of the information and how can you correct any inaccuracies in the information?
What type of security procedures are in place to protect the loss, misuse or alteration of the information under our control?
PRIVACY
What personally identifiable information is collected?
When you visit Designongarments.com, in order for us to provide you with the products or services you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you to register as a user of our site, during which you will be asked for your shipping and billing addresses, your email address, and your credit card or other payment method number. related information. If you request one of our newsletters or submit an inquiry to one of our customer service representatives, we will also store a record of your request along with your email address. In addition, our web servers track various technical details about your visit, such as the IP address of your computer and which pages you visited,
How is the information being used?
The information we collect is used to provide the products and services you have requested or that we think may be of interest to you. It is also used to improve the content of our website, to notify you of problems with your requests, or to update you about changes to our website.
With whom do we share your information?
In order to operate this website and to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may pass on your personal information to service providers who help us process orders, ship products to you, process your payment information, send you catalogs, conduct surveys, online and offline sweepstakes, process job applications, send you emails and newsletters, and helping us decide whether to give you credit. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own privacy statements that may give you additional protections, so we encourage you to read those statements when presented to you.
How do I access, update or delete my personally identifiable information?
Due to various legal and record-keeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be allowed to opt out of any marketing use of information stored about you. If you wish to change your personal information, you may contact us by completing our Customer Service Contact Form, or by mail at:
Design on Garments.
7911 NW 72 Ave STE # 120-121
Medley Fl
What information will be disclosed if required by law?
If required by law, we may provide any information we have about you to law enforcement or other government agencies, pursuant to a subpoena, court order, or other order of a court of competent jurisdiction. In all cases, we will request written documentation of the request, proof of the identity of the law enforcement official making the request, and take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court issued order will be evaluated on a case-by-case basis based on necessity and urgency, as well as the particular law enforcement agency making the request.
What are cookies and how do we use them?
A cookie is a block of text placed in a file on a user's hard drive by a website they have visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information, such as online registration. Designongarments.com uses cookies to observe the navigation of our site visitors throughout the site. This helps us identify ways to improve the shopping experience.
Designongarments.com also uses a session cookie, which is a piece of identification between your browser and our server, that helps do things like keep track of the items in a user's shopping cart and other information. The shopping cart cookie is saved for a designated period of time in case the users session expires or they return to complete a purchase within that period of time.
What choices are available to you regarding the collection, use and distribution of the information and how can you correct any inaccuracies in the information?
If you do not want to receive future emails from us, please let us know by calling us, completing our Customer Service Contact Form, or by writing to us at the postal address above and telling us that you do not want to receive them. receive email from our company.
If you provide us with your email address, you may receive messages about the status of your order, problems related to the operations of this website, and messages from subsidiaries of Designongarments and other companies with operating relationships with Designongarments.
If you provide us with your mailing address, you may receive periodic catalogs from us or other notices that contain information about new products and services or upcoming events. From time to time, we may make our mailing address lists available to subsidiaries and affiliates that are part of the Designongarments family of companies. We may also make our mailing address lists available to other direct mail companies that we believe may have products and services of interest to our customers. However, we do not share email addresses with any outside organization for marketing purposes. If you do not wish to receive postal mail from Designongarments, its subsidiaries or third-party organizations, please let us know by calling, completing our Customer Service Contact Form, or writing to us at the postal address listed above. Please provide us with your exact name and mailing address and the status of the lists you wish to be removed from so that we can ensure that your information is removed from future mailing lists.
We will ask for your telephone number or fax (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information about your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.
SECURITY
What type of security procedures are in place to protect the loss, misuse or alteration of the information under our control?
Designongarments values your business and is committed to doing everything possible to make our online ordering process secure. Any credit card information you enter on our site is strongly encrypted by the industry standard protocol, SSL (Secure Sockets Layer). The Designongarments website uses SSL to communicate with secure browsers such as Firefox, Chrome and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse it as it is transmitted between your computer and our server. Don't worry if your browser is safe or not; if it is not, you will not be able to buy in our online store.
Once you have completed your online order, our security procedures do not end. We take appropriate precautions to protect the security and privacy of information stored on our computer networks. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a "need to know" basis, controlled by password-protected systems and monitored for abuse.
If you're still unsure about giving your credit card over the Internet, feel free to call, fax, or mail us your order. For phone orders or assistance, call the Office Number. Our fax number for orders is Office Number. Or mail your order to:
design garments.
7911 NW 72 Ave STE # 120-121
Medley Fl
If you have any further questions about your online safety, please contact us at the phone number or fill out our Customer Service Contact Form.
CHILDREN
In accordance with federal law, we do not knowingly collect personally identifiable information from children under the age of 13 without the verifiable permission of a parent or guardian. If you are under the age of 13, you may browse our website. However, you are not permitted to use any of the features of our site that require the collection of personally identifiable information. If we determine that we have mistakenly collected information from a child, we will immediately commit to removing that information from our records.
We use free Google AdWords conversion tracking.
Shipping time
Monday to Friday, except holidays. Please see our warehouse locations for estimated shipping times. We will notify you within 24 business hours if any of the items you ordered are out of stock.
Delivery time
Most orders are delivered within 10 to 15 business days after they are placed, orders between states have a delivery time subject to the courier company.
Packages will not be delivered on holidays.
Click here to visit our holiday shipping schedule.
Shipping method
UPS Ground. Our courier service only has service for the United States
Payment methods
Visa, Mastercard, Paypal. Credit cards issued outside of the US are not accepted.
When making payment by Paypal we are subject to the security policy of the platform attached at the link https://www.paypal.com/co/webapps/mpp/terms-and-conditions?clickref=1011lwzvCFht&pid=328130457&dclid=CMX22uu2hv0CFc7EhwodVF8Hww .
No cash on delivery
exchanges
We do not offer direct exchanges. Instead, you must return the unwanted items and place a new order for the desired items. Please see our return and refund policy below for instructions on the return process.
Returns and refunds
To return an item for a refund:
Designongarments.com offers free return shipping on orders if your order has a product defect such as (stain on the garment, deformity on the garment, if the color you ordered is wrong, if the size you ordered is incorrect according to the label of the garment or bad clothing in the garment) a sample must be provided in a photo or video attached to the email admin@designongarments.com with the information of why it requires the return of the garment that have been made with the last 30 days or less. Our garments have the measurements on the website, therefore returns are not accepted due to wrong sizing. An RA number and attached UPS prepaid label will be emailed to you to return the merchandise. You must print the UPS label, attach it to your return package, and drop it off at a UPS authorized drop-off location.
Designongarments can only provide one return shipping label per order. To receive an RA#, please contact a designongarments.com representative by phone at 786-542-9558 or 305-337-1587 , or via the email form on the contact page. If your return is approved, our representative will email you the RA # with return instructions within 2 business days or less. If your return is not approved, we will reply to you with a reason for disapproval within 2 business days or less.
Returns are usually processed within 2 business days. Please allow up to 10 business days for refund credits to be processed.
Note that:
Claims to return items must be made within 30 days of receipt. Items that have been printed, washed, or altered in any way are not returnable. Design on garments does not charge any restocking fees. We do not provide return shipping labels for orders shipping to military territories or addresses. Shipping costs are not refundable.
cancellations
Order cancellations can only be made before the order has been packed. Within 30 minutes of placing your order, you have the ability to place or cancel your order from your order confirmation page or email, or from your account's order history page.
Once the shipment occurs, the return policy takes effect.
back orders
Designongarments.com does not back order. If an item is not available, it will be removed from the order and you will be notified.
PRIVACY POLICY
Last update (Validate which date applies, depending on the creation of the web page)
This privacy statement discloses the privacy practices of Designongarments.com. The statement does not include the privacy practices of the partner sites. We encourage our users who visit external sites from links within Designongarments.com to read the privacy statements of those sites, as their privacy practices may differ from ours. The Designongarments.com website is owned by Designongarments, Inc. If you have any questions or concerns regarding this statement, you should first contact us through the Customer Service Contact Form or by calling the Office Number. If you prefer to write us our postal address is below:
Design on Garments.
7911 NW 72 Ave STE # 120-121
Medley FL 33166
Frequent questions
If you can't find the answer to your question here, feel free to email us at admin@designongarments.com or call our customer service representatives at 7865429558.
Questions
1. How can I expedite my order?
2. How soon can I have an order?
3. How can I check the status of my order?
4. What is the base price?
5. Are your shirts top quality?
6. Have you been irregular or seconds?
7. Do you accept Purchase Orders?
8. Do you receive checks over the phone?
9. Do you send cash on delivery?
10. Do you accept orders from outside the US?
11. Do you ship to APO/FPO addresses?
12. Do you accept international credit cards?
13. Do you have a minimum order?
14. How do I change an order?
15. Where can I find the CVV security code for my credit card?
16. What is the CVV security code?
17. How does this CVV security code protect me?
18. Do I have to enter the CVV security code?
19. Why is the price different from one website to another?
20. Does your company still offer its Printing Service?
21. How can I make changes to my order?
Expedited shipping costs are calculated on our website. To expedite an order, place your order online and select your desired expedited shipping method during checkout or order by phone at 305 337 1587 and tell us you need your order expedited.
How soon can I have an order?
Delivery times will be subject to the dispatch time of the carrier
How can I check the status of my order?
Email us at admin@designongarments.com with an order status request or call our customer service department at 7865429558.
Be sure to provide us with your order number.
What is the base price?
The base price is the lowest possible price per item. For more details on how the base price is calculated, please follow this link: Base Price Details
Are your shirts top quality?
Yes, our shirts are top quality. We get this question frequently because our prices are very low.
Have you been irregular or seconds?
No, we haven't been irregular or seconds. If you find a defective premium item in your order, we will replace it free of charge if you notify us within 30 days of receipt of your order.
Do you accept purchase orders?
Purchase orders are accepted from schools and government only. Requests must be sent directly to the school or government office. Formal purchase orders must be submitted by prior to shipment. Purchase orders must be paid for within 30 days of the invoice date. Start your order online and proceed to the "Fax/Mail" ordering option, which will provide a printable page showing the correct style numbers, prices and shipping charges.
Do you receive checks over the phone?
We do not accept checks over the phone.
Do you send cash on delivery?
We do not ship COD orders.
Do you accept orders from outside the US?
We do not ship orders outside of the US or accept orders for parts outside of the US.
Do you ship to APO/FPO addresses?
We ship orders to APO/FPO addresses.
Do you accept international credit cards?
We do not accept international credit cards.
Do you have a minimum order size requirement?
We do not have a minimum order size requirement, however the minimum shipping and handling charge is $7.95.
How do I change an order?
We do not accept changes. You can return the items within 10 days of receipt and then place a new order for the items you want the returned items replaced with.
Where can I find the CVV security code on my credit card?
For Visa, Mastercard and Discover holders, please turn your card over and look at the signature box. You should see the full 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your card's security code. See example here.
How does this CVV security code protect me?
The security code is only printed on the card and is not contained in the information on the magnetic stripe or appears on purchase receipts or account statements; you must have the card in your possession to use this code. Card security codes are not issued, so they are not scanned at standard credit card readers. In theory, these numbers are only visible to you. When you give your card security code to a merchant, you help the merchant verify that you, the cardholder, are placing the order.
Content caching is another reason why the price displayed may be different from page to page. We do our best to ensure that the information on this website is up to date; however, some Internet technology providers outside of our control may use technologies known as "content caching." Examples of "content caching" is where your web browser (user agent) is configured to: "store temporary Internet files" or "make a page available offline". Also, Internet Service Providers ( ISPs) and networks may use "caching servers" which offer copies of the web pages they have stored instead of requesting the actual, most up-to-date content from our servers Search engines/directories and archiving technologies such as designongarments. com may also offer cached copies of old web pages that are many years old.Google and other search engines also offer cached copies of pages which, again, may not reflect current data and pricing information on our websites. We cannot be held responsible for, and cannot honor, cached pricing information from third-party caching servers, on which we have no control.
Does your company still offer its Printing Service?
We no longer offer our printing service at this time.
How can I make changes to my order?
Within 30 minutes of placing your order, you have the ability to put your order on hold or cancel it. You can do this from the payment order confirmation page, the order history page of your user account, or the order confirmation email. If you place your order on hold or cancel your order, you will receive an email shortly with instructions on how to contact customer service to change or reset your order.
Please note that placing your order on hold does not reserve inventory
